AK Auto Spark

Privacy Policy

How AK Auto Spark handles SMS communication, warranty-related information, returns, and customer privacy.

SMS Terms & Conditions

By subscribing to AK Auto Spark SMS services, you agree to receive text messages from us. AK Auto Spark will send SMS messages to update customers on project statuses and enhance the overall customer experience.

For assistance, please contact us at 214-845-5007 or support@akautospark.com. To opt out, reply STOP at any time. Message frequency may vary, and standard message and data rates may apply.

Text/SMS Marketing

If you opt into SMS communications from AK Auto Spark, you will receive text messages at the number provided.

Message frequency may vary based on orders, account activity, and promotions. Messages will include transactional updates and occasional promotional content.

Opt-Out and Support Options

To stop receiving text messages, text STOP at any time. Once your opt-out request is processed, you will no longer receive messages from us. A confirmation message will be sent upon unsubscribing. To re-subscribe, text START.

For assistance, text HELP or contact us at 214-845-5007 or support@akautospark.com.

Wireless Carrier Rates and Services

Standard message and data rates may apply. Wireless carriers are not responsible for delayed or undelivered messages.

Confidentiality

We will keep your mobile number confidential and will not share it with third parties for marketing purposes. For operational purposes, your name and number may be shared with service providers who facilitate SMS communications. These providers will use your information solely for delivering these services.

No mobile information will be shared with third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties. Users can opt out by replying STOP or request more information by replying HELP.

Policy & Terms and Conditions

AK Auto Spark provides standard warranty, return, refund, and privacy practices for customers purchasing used auto parts.

Warranty Coverage

  • Standard Warranty: 30-day parts replacement only warranty.
  • Extended Warranty: Optional 90-day warranty available for purchase, extending the standard warranty by 60 days.
  • Activation: Warranty period begins on the delivery date as recorded by the shipping carrier.

Warranty Limitations

  • Labor costs are not covered under the warranty.
  • Warranty applies only to the original purchaser and is non-transferable.
  • In case of a defective part, AK Auto Spark LLC may repair or replace it. If a replacement is not available, a refund up to the original purchase price may be issued.
  • Defective parts may be replaced with used functional assemblies of similar kind and mileage.
  • Replacement of a component does not extend the original warranty period.

Installation Requirements

  • Engines and transmissions must be installed by an ASE Certified mechanic at a licensed automotive repair facility.
  • Purchasers must maintain records of adherence to the vehicle manufacturer’s required maintenance, which may be required for warranty claims.

Returns & Refunds

  • Customers must notify AK Auto Spark LLC within 3 business days, or 72 hours, of receiving a damaged or incorrect part and obtain a Return Merchandise Authorization before returning any item.
  • The purchaser is responsible for return shipping costs.
  • Refunds are issued only after the returned unit is inspected and verified to be the original unit shipped and in its original condition.

Privacy & Communication

AK Auto Spark LLC ensures that personal information collected is used solely for order management and fulfillment purposes.

Customers may receive transactional communications via phone or email and can opt in or out by contacting support@akautospark.com.